Business Growth

Our starting assumption is that all the necessary knowledge and expertise exists within the business, along with known obstacles and pockets of resistance preventing the 'flow' that will enable the business to flourish. We take a holistic view of business activities, plans and processes and work with the people involved to identify the problem areas and the complementary strengths that can be built upon to enhance performance.

Building on strengths delivers greater improvement than focusing on weaknesses. We use interviews, discussion groups and workshops to identify issues and solutions. We then deliver recommendations for improvement along with individual and group training as appropriate. Examples of the areas where we can deliver results include:

• Billing and collections
  
  Focus on client management to reduce debtors and enhance relationships
   
• Marketing and business development
  
  Support and training to improve communications so that more clients seek you out for new business
   
• Staff retention
  
  Alignment of individual and business goals to provide security, performance and reward

The IMAGE model focuses on developing the internal resources we call the elemental capacities - Intentionality, Mutuality, Authenticity, Growth, Energy (IMAGE). As a framework for operational improvement the IMAGE model helps us apply individual experience and aspirations to real-life business issues.